This document sets out the terms and conditions between FinWise, and you when you purchase a ticket or register for any event or conference organized by FinWise, or participate in any survey of FinWise. By purchasing a ticket or registering for an event or conference organized by FinWise or participating in a survey you are agreeing to comply with and be bound by these terms and conditions. You should read this document carefully.
FinWise reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted to this website. This updated version of terms and conditions for FinWise is applicable from 2019.
INFORMATION REGARDING THE PERSONAL DATA
This information you provide us will be used for the purposes of processing ticket sales and compiling delegate lists. The information we request for these purposes is processed on the following legal grounds: conclusion of an agreement and the performance of an agreement in which you are a party or performing the necessary formalities, upon your request, prior to the conclusion of an agreement.
Only with your consent, the following personal data will be published on our websites and across any relevant online portals, websites or platforms, and circulated by email to our email database, which includes all past and current delegates: your name, photograph, country where based and company name.
If you would like to withdraw your consent, please email [email protected]
The data we collect from you in the course of purchasing and of registering for tickets sold by FinWise (and/or other group companies) is necessary for the conclusion of an agreement and the performance of an agreement in which you are a party or for performing the necessary formalities, upon your request, prior to the conclusion of an agreement.
2. Online surveys
The data we collect from you when you complete an online survey will be used only with your express consent, given previously or after you completed the survey. The data will be used for commercial purposes in accordance with the Data Protection Policy and Declaration of Consent and will be retained and stored for these purposes.
3. Ticket registration
The data we collect from you in the course of processing complimentary or otherwise ticket registration is necessary for the conclusion of an agreement and the performance of an agreement in which you are a party or for performing the necessary formalities, upon your request, prior to the conclusion of an agreement.
4. Travel expenses
FinWise will not provide transport or travel expenses to or from any event or conference.
5. Use of personal data
FinWise will not share your name, address, e-mail address, credit card information or personal information to any third party without your permission for advertising purposes. Please understand that FinWise will store the following types of data as a profile for internal purposes:
All purchases of tickets for conferences and events (including
hotel rooms if applicable) are non-refundable in their entirety. Your ticket
remains the property of FinWise and is a personal revocable license, which may
be withdrawn, and admission refused at any time upon a refund of the printed
In the unlikely event of cancellation of a conference or event the liability of FinWise is limited to the share of paid registration fees that remains after credit card and payment processing fees have been incurred and deducted.
It is strictly forbidden for any company, organisation or attendee to attempt to host or organize any event in conjunction with, contiguous to or purporting to be related to FinWise or its affiliates without the express prior permission and co-operation of FinWise. In the event of breach of these terms any tickets purchased by the organizer and their affiliates will be rendered null and void. FinWise reserves their right to take such legal action including a claim for damages as may be appropriate.
The tickets purchased (including hotel rooms if applicable) are for your own personal use or that of your business only and may not be re-sold or transferred for commercial gain under any circumstances, including but not limited to use as part of any promotion or competition. Where there has been any re-sale or attempted re-sale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.
We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or tout. FinWise reserves the right to refuse admission to any event or conference for any behavior, which it deems unacceptable, or for breach of the terms and conditions.
FinWise reserves the right to refuse admission to any event or conference for any behavior, which it deems unacceptable, or for breach of the terms and conditions.
FinWise will not be responsible for any tickets that are lost or stolen. The unauthorised use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.
FinWise and its subsidiaries will not be liable for any loss injury or damage to any person or property howsoever caused (save for death or personal injury as a result of FinWises negligence or for any other type of liability that cannot by law be excluded or limited.)
FinWise will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted tickets will not be refunded for any event or conference.
If an individual seeks a refund on general attendee tickets that were purchased before their startup ticket was purchased, FinWise will not grant a full refund when the general attendee ticket price has increased beyond the startup ticket price.
Name changes will be facilitated free of charge.
In the event that the purchaser is a consumer and to whom the European Directive on Consumer Rights (Directive 2011 / 83/ EU) applies, the consumer would be entitled to a cooling off period of fourteen days which would begin on the day the contract for distance selling was concluded. The consumer is also referred to the FinWise Complaints Policy.
If you have been selected to volunteer at the event but have already bought a ticket, you are not eligible for a refund.
For questions about registration or assistance with any registration problems, please contact us at [email protected]
FinWise is not responsible for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event. FinWise shall assume no liability whatsoever in the circumstances that an event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of an event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.
Also, FinWise is not responsible for the business relations established between the participants to the event, for the failure to establish such relations or for any loss that may be incurred in connection to such business relations or in connection to the failure to establish such relation.
Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, FinWise reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
Once a successful purchase transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the purchaser. For some ticket types it may be necessary to complete required information – such as attendee name – before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem entry at the event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at the event.
8. General clauses
You agree not to:
We reserve the right to:
Modify or withdraw, temporarily or permanently, the Website (or
any part of it) with or without notice to you.
Change these Terms from time to time. Your continued use of the website (or any part of it) following such change shall be subject to and including the changes made to the terms from time to time.
Monitor any activity and content associated with the Website.
We may investigate any reported violation of these Terms to confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the Website; and/ or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.
The Website is provided on an “as is” and “as available” basis
for your information and personal use only without any representation or
endorsement. Unless specified in separate terms and conditions relating to a
particular product or service, we make no warranties of any kind, whether
express or implied, in relation to the Website, or products or services offered
on the Website whether by us or on our behalf (including free software
downloads) including but not limited to, implied warranties of satisfactory
quality, fitness for a particular purpose, non-infringement, compatibility,
security, accuracy, condition or completeness, or any implied warranty arising
from course of dealing or usage or trade You acknowledge that we cannot
guarantee and therefore shall not be in any way responsible for the security or
privacy of the Website and any information provided to or taken from the
Website by you.
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the terms by you or any other liabilities incurred by us arising out of your use of the website, or use by any other person accessing the website using your pc or internet access account.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the Website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorized by us.
We reserve all rights not expressly granted in and to the Website and the content in the Website.